Frequently Asked Questions
Everything you need to know about shopping with Cosette
Are all items sold on Cosette authentic?
Yes, we guarantee the authenticity of every product. Our team of experts meticulously inspects each piece to ensure it meets our high standards of quality and genuine craftsmanship.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags and packaging still attached. Please note that certain limited-edition pieces may be final sale.
Do you offer international shipping?
Yes, we ship to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your delivery address.
How can I track my order?
Once your order has been dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Klarna and Afterpay.